We ship worldwide via US Postal. Free shipping promotions currently apply to orders shipped to addresses within the USA only.
We strive to ship out most orders the same business day, others may ship the next business day. In rare instances an item may be manufactured to order, in which case it may ship within three to seven business days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1-2 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with a return materials authorization (RMA) number and instructions for how to return items from your order.